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Satisfaction

OBERD Satisfaction delivers more responses

OBERD’s Satisfaction module automatically delivers surveys direct to the patient’s device (smartphone, tablet or laptop), allowing paperless response, leading to high compliance rates. The satisfaction scorecards have multiple data sources, enabling comparison of patient-reported satisfaction and outcomes at physician and institution levels.

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Tie patient responses to your KPIs.

What do satisfaction scores tell you about your care?
With OBERD you can select the survey that provides the data you need to track your Key Performance Indicators. Compare and track satisfaction trends across physicians, groups, and institution. You can even benchmark against other OBERD users and CMS data (CG-CAHPS). Drill down to the individual question level to find out what’s really making the difference for your patients.